Lost data? It is not gone yet.
Data recovery from broken hard drives, NAS units that will not start, dropped USB sticks or unreadable memory cards: we use professional procedures. In Rome within 24 hours.
Data recovery: rule one, do not insist.
Much data is lost through improvised attempts: recovery software on damaged drives, repeated restarts, opening the drive. Switch the device off and contact us.
After the diagnosis we tell you feasibility, timing and costs before we proceed.
Data recovery: logical or physical fault?
In data recovery the first distinction is between a logical fault and a physical fault. A logical fault concerns the file system: deleted partitions, accidental formatting, corrupted files. A physical fault, instead, involves the drive's components, such as heads, motor or electronics, and needs suitable tools and environments.
If the drive makes noises, gets hot or is not recognised, switch it off and do not use recovery software: every attempt can make things worse. Also, RAID systems must be handled with care, because a wrong rebuild can overwrite the data. After the diagnosis we tell you feasibility, timing and costs.
After data recovery it is the right time to stop it happening again: see how to set up a plan of backups and continuity and read our guide on the hard drive that is not recognised.
Data recovery: media we handle
Hard drives and SSDs
Logical and physical faults, unrecognised drives.
NAS and RAID servers
Degraded arrays, failed controllers, lost volumes.
USB sticks
Damaged or unreadable flash drives.
Memory cards
SD and microSD cards from cameras and smartphones.
How we work
Switch off
No DIY attempts.
Diagnosis
Feasibility and timing.
Recovery
Professional procedures.
Delivery
Data on a new device.
Data recovery: questions.
In Rome, for example, we step in within 24 hours. Recovery times depend on the type of fault: after the diagnosis you receive an accurate estimate.
Yes, from NAS and RAID servers as well as hard drives, SSDs, USB sticks and memory cards.
Let's talk about your infrastructure.
Tell us what you need: we will get back to you for an initial, no-obligation analysis.