Frequently asked questions.
In our FAQs you will find clear answers to the questions we are asked most often. Can't find yours? Message us on WhatsApp.
FAQs: online scams
Stop sending money, even if they ask for taxes or fees to release your withdrawal. Save chats, emails, receipts, wallet addresses and transaction IDs, file a police report and contact us for a case assessment.
It depends on the case: time elapsed, amounts, platforms and intermediaries involved, traces available. We analyse the flows and, with Studio Legale Gioviale & Partners, assess the possible actions. However, nobody can guarantee recovery: be wary of anyone who promises it.
In short, Tech Enterprise handles the technical side: evidence collection, fund tracing, technical report. Studio Legale Gioviale & Partners, instead, handles formal notices, criminal complaints and legal action.
Be careful: recovery scams target people who have already been scammed. Be wary of anyone who contacts you first, guarantees results or asks for cryptocurrency payments. We never contact victims unsolicited.
Yes, we operate between Italy and the United Arab Emirates and also handle cases remotely, via WhatsApp and video call.
For tax matters we work with Dott. Fabio De Angelis, chartered accountant and statutory auditor, an expert in tax litigation. He assesses, case by case, the tax treatment of money lost or recovered and assists in disputes with the tax authorities. We handle the technical side, Studio Legale Gioviale & Partners the legal action.
Cybersecurity
A vulnerability assessment identifies and classifies known vulnerabilities. A penetration test simulates a real attack to verify which ones can actually be exploited and with what impact.
With several layers: segmentation, updates, access control, endpoint protection and above all isolated, tested backups following the 3-2-1 rule.
Data recovery
In Rome, for example, we step in within 24 hours. Recovery times depend on the type of fault: after the diagnosis you receive an accurate estimate of timing and feasibility.
Yes, from hard drives, SSDs, NAS, RAID servers, USB sticks and memory cards that are damaged or not recognised.
General
Tech Enterprise is the company of Dott. Pierluigi D’Ardis, specialising in IT security, support for victims of online and crypto scams, software development, IT consulting and data recovery.
Rome, Milan, Dubai and Abu Dhabi, and remotely with clients throughout Italy and abroad.
On WhatsApp at +1 (332) 201-2617 or through the form on the Contact page.
Beyond the FAQs: guides and articles.
The FAQs collect short answers to the most common questions. However, every case has its own details: that is why you will find fuller guides on each service page. If you are a fraud victim, start with the guide to the first 24 hours.
If instead you run a company, read about business systems security and our data recovery service. Also, for reports in Italy the reference is the Polizia Postale, which also offers an online reporting service.
We update these FAQs with the new questions we receive: if you have a doubt, write to us and you may soon find the answer here.
Tell us what happened.
Fill in the form or message us on WhatsApp: we assess the case and get back to you with clear guidance on the possible steps.